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Refund Policy

 No item will be accepted for return without prior approval. All approved returns must be accompanied with a return authorization (RA) number and must be in new and unused condition.

All returns are subject to restocking fees, not to exceed 20%. No return will be accepted on special orders, electrical and related components, refurbishment services, closeout or discontinued items, or purchases older than 90 days. Refunds are issued in the form of payment received. All refused shipments are subject to a 20% restock fee and all applicable freight charges.

To obtain an RA number please email our customer support team at:

 or call us at:

US and Canada:  1-888-963-1212 

International:  001.847.516.9100

All RA numbers must be clearly displayed on the outside of the box, and no item is deemed received without shipment carrier proof of signature by an employee of Annitori